Managing inventory across a retail store, Shopify, and B2B channels—with accuracy and efficiency?
That was the daily challenge faced by Route Mandarine, a handcrafted soap company based in France. Thanks to Erplain, owner Tiphaine Chalaron and administrative & sales assistant Soizic Cuisnier found a solution that matched their ambitions.
Watch their inspiring video testimonial
Route Mandarine creates solid soaps, shampoos, cosmetics, and scented candles, selling them through their physical store, online (via Shopify), and to resellers (professional clients).
Before switching to Erplain, they were dealing with several major challenges:
Like many growing artisanal businesses, Route Mandarine needed a solution that was simple yet powerful to help them scale and stay organized.
Since implementing Erplain, Tiphaine and Soizic have completely transformed the way they run the business:
✅ Centralized inventory across their physical store, their online Shopify store, and B2B clients
✅ Improved product traceability with batch numbers and expiration dates
✅ Automated invoicing—faster and error-free
✅ Empowered professional customers with a self-service B2B e-commerce platform, Erplain's B2B Store
The result? Better organization, less stress, and valuable time saved.
Route Mandarine’s experience highlights a growing need among artisan businesses: a tool that can bring together sales, inventory, and invoicing—without added complexity.
With Erplain, they’re able to:
